Audience Analytics

Audience analytics provide a lens into the customer journey. Customers are more empowered and connected than ever. Your audience have access to information anywhere, any time – what to buy, where to shop, how much to pay, etcetera. That makes it extremely important to predict how audiences will behave when interacting with brands, so you can respond accordingly. With meaningful visualizations, you can measure the impact of how you engage with your audiences. Without customer analytics, you’re left wondering who is listening to you. But through informed decisions surfaced by audience analytics, you uncover the high value customers that will follow and this will help you to make better data-driven marketing decisions and campaigns.

Firstly, understand your audience. CrowdStats offers actionable insights on your audience’s mood and engagement response while watching a product, a shopping window, or for instance an advertisement displayed outdoor. You can now understand what motivates their interest, behaviour and choices. Secondly, deliver effective campaigns. By recognizing your audience’s linking, you will be able to maximize the reach and impact of your Marketing campaigns, make more cost-effective business decisions, adjust promotional activities and budgets, thus, engaging your audience more effectively. And last, improve client satisfaction. Deliver competitive, personalized experiences to your customers based on what they like, create new exciting ways of interaction with them, measure customer satisfaction through emotional-aware environments.